1) Defective product(s);
2) Wrong product(s) received;
3) You've ordered the wrong product
1) the replacement product(s) is paid for including shipping charges, or
2) the defective product(s) is returned with copy of an RMA issued by OSB. *
When your product(s) has been tested and it is determined that the Warranty issue is the responsibility of One Source Batteries we will
1) credit the method of payment used in the original transaction, or
2) ship out a replacement for the returned item.
1) the replacement product(s) is paid for including shipping charges, or
2) the product(s) is returned with copy of an RMA issued by OSB. *
b>When your product(s) has been tested and it is determined that the wrong product(s) was shipped OSB will;
1) credit the method of payment used in the original transaction, or
2) ship out a replacement for the returned item.
1) the replacement product(s) is paid for including shipping charges, or
2) the product(s) is returned with copy of an RMA issued by OSB. *
When the returned product(s) has been tested and it is determined that the wrong product(s) was shipped OSB will;
1) credit the method of payment used in the original transaction, or
2) ship out a replacement for the returned item.
1) Any product(s) returned without a copy of an RMA that has been issued by One Source Batteries will not be accepted.
2) Any product(s) returned to a location other that the location directed in the RMA will not be accepted.
3) Any additional shipping charges incurred because a returned product(s) was shipped to the wrong address with be deducted from any refund that may be available.
4) Any return policy from any manufacturer will take precedence over One Source Batteries policies.
Please know that you (our customer) are ultimately responsible for the choices made when selecting the items that are purchased.
One Source Batteries does not take responsibility for applications that are not recommended by any Manufacturer. Please refer to the recommended specifications from the manufacturer to be certain they match when making your decision to purchase our products.